Orders are delivered within 1–5 working days.

For your pet’s safety and ours, packages may not be opened in front of the courier.

This ensures that products remain hygienic and uncontaminated until they reach
you.

After receiving your order, please inspect it carefully and contact us within 24 hours if you notice any issues.

Our courier will make up to 3 delivery attempts. If all attempts go unanswered, the order will be automatically cancelled.

WE HAVE A FREE EXCHANGE/REFUND POLICY!

No Exchange/Refund fees. No Shipping fees.

No worries. Sometimes sizing takes a second try.

• Exchanges & returns are accepted within 14 days of delivery. Zero fees applies.

• Delivery takes 1–7 working days after confirmation

• Complete our Exchange & Return Form below to proceed

• Items must be returned with original tags and packaging

Please refer to the Size Chart for the most accurate measurements.

You can also use the Size finder as a helpful tool for size suggestions based on breed and weight. If you’re still unsure, DM us on Instagram and we’ll help you out.